UWA Social

ClientAfrica Based
IndustrySocial Media
RoleProduct Designer
PlatformFigma

Problem Statement

UWA Social is an all-in-one social networking platform that brings together social connections, private chats, music, events, and marketplace experiences. However, its existing experience lacked a clear introduction to the platform's ecosystem, making it difficult for new users to understand its value and explore its offerings from the beginning.

Key Challenge

The primary challenge was to improve the first-time user experience by addressing the basic login/signup entry point, which offered limited guidance and personalisation. The goal was to reduce registration friction, communicate the platform's value, create a more engaging onboarding journey, and encourage users to complete signup and start exploring UWA.

My Role

As the Lead Product Designer, I led the onboarding redesign from research and competitor benchmarking to UX strategy, user flows, wireframing, prototyping, and high-fidelity UI design. I focused on creating a value-first introduction, simplifying account creation, and introducing profile personalisation to build a more intuitive experience, with the broader business goal of improving signup conversion, user activation, and long-term engagement.

Sunit Solanki

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